What Happens Before the Analyst Matters
Most platforms begin downstream. At dispatch. At case creation. At the analytics dashboard. By then, the information has already arrived incomplete, unstructured, and difficult to act on.
VIGILITI begins earlier. It structures information at the moment of submission, capturing the context, completeness, and clarity analysts need before the report ever reaches them. The result is less rework, faster disposition, and a reporting channel the whole organization can trust.
What Structured Intake Produces
When Ohio deployed VIGILITI through its statewide tip platform, tip volume increased 857 percent. Analysts saw narrative completeness improve up to 90 percent. Manual entry dropped by as much as 95 percent. Disposition time fell by 75 percent. No new staff. No new outreach. The front door simply worked better.
850% increase in tips. 75% faster analyst disposition. Zero additional staff.
How the Front Door Works
Structure at the Source
Guided intake workflows capture complete, contextual information across web, mobile, and assisted channels. Submissions arrive with narrative clarity and attached media rather than requiring analysts to chase it down afterward.
Ready for Review
Every submission is triage-ready on arrival. Analysts evaluate, not reconstruct. The platform enforces consistency across channels so the tenth report of the day is as complete as the first.
Integrated with Existing Systems
VIGILITI connects downstream to CAD, RMS, case management, and enterprise compliance platforms. It does not replace existing workflows. It improves what enters them.
Built as Infrastructure, Not a Feature
VIGILITI is a patented, commercially deployable SaaS platform hosted in GovCloud or secure corporate cloud environments. It is built for CJIS compliance, FedRAMP-aligned deployment, and long-term operational use. Configurable retention, audit controls, and role-based access support governance requirements from day one.
It supports 100+ languages, ensuring that language is never the reason a report goes unsubmitted.
